FAQs

I'm placing an order for a gift, do you include the receipt in the package?
  • We do not include a receipt or invoice in any of our packages. Receipts are emailed to the customer only. 
  • Your package will include a thank you card from us. If you've noted your order was a gift, it will include a special card stating the item is a gift as well as our store links. 

Can I include my own gift note with my order?

  • Yes! Please write your message and enter it in the box at check out.We will be sure to include it.

Peloton Wall Art and Shelf Sitters

  • We are happy to customize your art! Sometimes there is a small charge to do this, which covers the time it takes to design the special order. 
  • We do not offer items that violate Peloton instructor's copyright or trademark. 

Custom Cups and Tumblers

  • We love creating custom logo cups, mugs, and bottles. Send over your idea for a cup or send over your business logo–we have a wide variety of cups that we can use, and they're not all listed on our website. If you're looking for something special–stemless wine cups, pilsner cups, etc–please let us know and we'll show you what we can order to engrave for you. 
  • Custom cups are laser engraved, so they will last and you don't have to worry about anything peeling off. 
  • Our cups, tumblers, and bottles are not dishwasher safe–please hand wash these. 

Cutting Boards: 

  • We may be able to find or make special boards. If you need something you don't see on our website, please email us. 
  • Cutting boards are treated with food grade oil, no stains or toxic finishes are used. 
  • Hand wash your cutting board and reseal with food grade oil as needed. 

 Yard & Garden Art with L4 Wood & Metal: 

  • If you ordered something rusted, we have started the process for you by finishing the metal and then treating it with a vinegar/peroxide/salt mixture. This is superficial and the metal should be handled as little as possible until the organic rusting kicks in. 
  • Prices on these items change as the steel market changes–it's been very volatile since 2020 and we are monitoring it daily. 
  • Most items are ready for pickup within one week–if you need something on a specific date please message us for availability.